Cancellation Policy

Shipping And Cancellation

Due to the impact of Covid-19, we are working with limited resources. Dispatch of the Product may take around 2-7 Days for Domestic Shipments and 5- 15 days for International Shipments. We appreciate your extended patience and understanding during this time.

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition. After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue. International Shipping – International clients do not pay import duties levied by their government to Spy World. Clients will not have to pay the customs duty to the courier provider in order to receive the product.

How are items packaged?

We package our products in boxes, which are covered in a plastic layer and are safely secured with additional Packages. We pride ourselves on the quality of our packaging.

What is the range of locations to which Spy World ships its products?

Spy World provides shipping to all over India and other foreign countries. like United States, United Kingdom, United Arab Emirates, Sri Lanka, Bangladesh, Nepal, Bhutan.

My order has been shipped. Now how can I track it?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can track the status of your package 24 hours after your order is dispatched from our warehouse. Following are some of our trusted courier partners:

1. DTDC
2. DELHIVERY
3. ECOMM
4. EXPRESSBEES
5. INDIA POST
6. BLUEDART
7. DHL

What is the estimated delivery time?

We usually dispatch most orders within 2-7 business days (excluding Sundays and public holidays). While we are trying our best to avoid this situation, these products might delay your order. However, in the case of international orders, product delivery may get delayed due to reasons attributable to logistics, public holidays, etc. If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 10 days of the order date.

Are there any shipping charges applicable to my order?

Shipping charges can be checked on product details page or during checkout.

Cancellation

Thank you for shopping at Spy World. Please read this policy carefully. This is the Return and Refund Policy of Spy World (SMART SHOPPERS). We at http://www.spyworld.in work hard to provide our customers with the latest Gadgets at the impeccable quality and amazing prices. If you did not like the design quality simply return/exchange the product within 5 days of delivery.

Need to return – Few points to remember

1. Returns/exchange requests need to be within 2 days of the delivery of the product. still depend on the use of spy products.
2. All returned items must be unused and not manipulated and returned with original packaging and tags in place. Items without tags or manipulated will not be accepted.
3. In case of returning a product when payment is done by COD, you can email us at contact@spymall.in with your bank account details for the refund.
4. In case of a return, shipping charges shall be non-refundable. Rs: 60 or charged shipping whichever is higher as a shipping charge, will be deducted from the actual amount.
5. In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. Please share the snapshot and Unboxing Video at contact@spymall.in
6. Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.
7. Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
8. In case of an exchange of a product with a different size/model, the customer will have to pay Rs: 60 for the second shipping charge. But the initial shipment would remain free (it was paid via spyworld.in).

CONTACT US

(Terms) carefully before using the http://www.spyworld.in website (the “Service”) operated by Spy World (“us”, “we”, or “our”). If you have any questions about this Privacy Policy, please CONTACT US:(“Terms”, “Terms and Conditions”) carefully before using the http://www.spyworld.in website (the “Service”) operated by Spy World (“us”, “we”, or “our”).

1. By visiting this page on our website: Contact Us
2. By phone number: +91 8800-809-395 | +91 8585 977 908
3. By Email us: info@spyworld.in